Frequently Asked Questions
Last updated: 19 October 2026
Quick answers about ordering from Daily & More. Read the full policies for details.
Where do you deliver?
Our primary market is the contiguous United States. Item and address eligibility must be confirmed before payment. Other destinations are available only if expressly offered at checkout.
How long will delivery take?
Check the estimate for your specific item. Processing and transit are separate. Furniture sent by freight can take longer than parcel shipments. We do not promise the same delivery time for the whole catalog.
Where is my order shipped from?
Orders may ship directly from suppliers or fulfillment partners in the United States or another country, including China. One order may arrive in several shipments.
Is shipping free?
Only where free shipping is expressly offered for the item and destination. Any delivery or upgraded service charge must be shown before payment. Free shipping does not automatically include assembly or room-of-choice delivery.
Will furniture be brought inside and assembled?
Only if that service is expressly included or separately agreed. Check whether the listed service is curbside, threshold or an upgraded delivery. Measure access points before ordering and tell us about restrictions.
How does the volume offer work?
Where advertised for eligible articles: 2 articles give 10% off, 3 give 15%, and 4 or more give 20%. Only the highest level applies. A set sold as one product does not automatically count as its individual pieces. Check the discount and any exclusions before paying.
Does Black Friday mean final sale?
No. A final-sale restriction must be separately disclosed before purchase, and mandatory rights for defective or misdescribed goods still apply.
Can I return an item?
Contact us within 30 calendar days of delivery to request an eligible change-of-mind return. Conditions and any properly disclosed exceptions apply. Rights for damaged, defective, incorrect or materially misdescribed products are separate.
Who pays for return transport?
For an eligible unwanted item, you normally pay. Furniture returns can require costly freight. Applicable charges and any overseas destination must be disclosed before purchase. Where the product problem is our responsibility, we arrange or cover reasonable necessary return transport. Contact us before booking a collection.
What if the item arrives damaged or with parts missing?
Contact info@dailyandmoree.com promptly with your order number, a description and photos where practical. Keep the packaging and parts if possible. We assess the issue and arrange the appropriate solution; immediate reporting is helpful but does not replace mandatory rights.
When will my refund arrive?
We aim to issue an approved refund within 7 business days after approval, or sooner where required by law. Your payment provider may need additional time to post it. Special statutory deadlines for canceled or delayed orders still apply.
What happens if an order is delayed?
If we cannot ship in the promised period, we will provide the legally required delay notice and cancellation/refund option. We will not silently extend the shipping date or substitute another product.
How can I contact you or exercise a privacy right?
Email info@dailyandmoree.com. Include your order number for an order question. For privacy requests, describe the right you wish to exercise; reasonable identity verification may be needed. Our contact details are listed on the Contact Information page.
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